Privacy Policy

Effective Date: 26 August 2025
Organisation: The Hot-Spot Library Initiative SA

At The Hot-Spot Library Initiative SA, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, participate in our programs, or support our initiative.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, email address, phone number, and other details when you contact us, sign up for newsletters, or make a donation.

• Non-Personal Information: Browser type, device information, IP address, and site usage data to help us improve our website.

• Children’s Information: We do not knowingly collect personal data from children under 18 without parental or guardian consent.

2. How We Use Your Information

We use the information collected to:

• Communicate with you about our programs, events, and initiatives.

• Process donations and issue receipts.

• Improve our services and website.

• Comply with legal or regulatory requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only when:

• Required by law or legal process.

• With trusted service providers (e.g., donation platforms, email services) who help us operate our website and projects, under strict confidentiality agreements.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is completely secure.

5. Cookies & Website Tracking

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but some features of our website may not function properly without them.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your data.

• Opt out of receiving communications at any time.

To exercise these rights, please contact us at info@hotspotlibraries.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

📧 Email: info@hotspotlibraries.com
📞 Phone: +27 (0) 83 469 4013